Frequently Asked Questions

We are an out-of-network provider, which means we do not bill insurance directly. However, we can provide a superbill upon request for occupational therapy treatment services. You may be able to submit this to your insurance provider for potential reimbursement, depending on your plan.

Please note: Wellness consultations are non-clinical and not eligible for insurance reimbursement or superbill submission.

Payment is due at the time of service. We accept HSA/FSA cards, as well as standard credit/debit payments.

For occupational therapy treatment services, a physician’s order may be required if you intend to submit a superbill for insurance reimbursement. If you do not already have one, we can guide you through the process of obtaining it. Because requirements vary by insurance plan, we recommend confirming with your provider whether an order is necessary for out-of-network reimbursement.

For wellness consultations, a referral is not required. These services are non-clinical and are not eligible for insurance reimbursement.

📍 In-Home Services
We provide in-home occupational therapy and wellness consultations within a 10-mile radius of Oak Hill, VA. Travel beyond this area may be available for an additional mileage fee—please contact us for details.

💻 Virtual Occupational Therapy
Virtual therapy services are available to clients anywhere within the state of Virginia.

🌎 Virtual Wellness Consultations
Wellness consultations are available regardless of location, with no state or referral requirements. These sessions are non-clinical and designed to support your overall health and wellbeing.